HÉLOÏSE THIBODEAU ARCHITECTE INC. is committed to respecting the privacy and confidentiality of all its employees, customers and partners. This confidentiality policy aims to explain how the personal information given or collected is processed and protected.
1. Objective
The purpose of this confidentiality policy (hereinafter the “Policy”) is to reaffirm our commitment to protecting the confidentiality of the information we may hold about our customers, partners or any person who communicate with us and to inform you of our practices regarding the collection, use and disclosure of personal information that you provide to our company through our website, by email, by telephone or in person.
2. Consent
By submitting personal information to a member of our team, regardless of the method of communication or transmission, you agree to be bound by this Policy.
By providing this information, you acknowledge that you have read and understood this Policy and agree to its terms and conditions, as they may be renewed, amended, or repealed from time to time.
3. Personal information
The term “personal information” generally refers to any information or combination of information, regardless of the nature of its medium or form, relating to a natural person that makes them identifiable.
The types of personal information we collect depend, in particular, on the method used to communicate with us. Some information is mandatory for a project or mandate, while others are optional.
4. End of the collection
We collect personal information strictly for legitimate purposes and to the extent that your consent or the law allows us to do so.
5. Usage of the information collected
HÉLOÏSE THIBODEAU ARCHITECTE INC. uses and discloses the personal information it collects for the purposes described in this Policy and strictly after receiving your consent, when required by law. The company may hire third parties—service providers, subcontractors, and partners—in the course of its business activities. These third parties have access to the personal information they may need in the course of their duties. HÉLOÏSE THIBODEAU ARCHITECTE INC. requires the same confidentiality obligations and compliance with this Policy.
HÉLOÏSE THIBODEAU ARCHITECTE INC. may also be required to disclose certain personal information confidentially permitted or required by law. The organization undertakes to use the information provided only for the purposes for which it was collected and to retain it for the period necessary to carry out the requested processing.
6. Security measures and duration
HÉLOÏSE THIBODEAU ARCHITECTE INC. retains and uses personal information collected, in accordance with the law and established internal procedures and policies, for the time necessary to achieve the purposes for which it was collected for a maximum period of three years. After this period, your personal information will be securely destroyed or anonymized.
7. Access to the information collected
You have the right to know if we hold information about you and to review that information. You also have the right to ask questions about how that information has been collected and used, and to whom it has been disclosed.
A copy of your information may be provided to you upon request in a commonly used technological format. You may verify the accuracy and completeness of your personal information and, if necessary, request that it be amended.
8. Confidentiality incident
If HÉLOÏSE THIBODEAU ARCHITECTE INC. has reason to believe that a confidentiality incident has occurred involving personal information it holds, we will take steps to reduce the risk of harm and prevent similar incidents from recurring.
If the incident presents a risk of serious harm, HÉLOÏSE THIBODEAU ARCHITECTE INC. will notify the Commission d’accès à l’information and any person whose personal information is affected by the incident.
9. Person responsible
The person responsible for the protection of personal information and this policy is Philippe Cazanave.
You can contact him at the following address: info@htarchitecte.com